We have just won the British Property Lettings Award for Trowbridge!
Our dedicated lettings team performed outstandingly throughout the extensive judging period, which focuses on customer service levels.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that we provide against the service provided by our local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the accolade, which acts as a beacon to highlight these attributes to our local marketplace.
The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximim participation, on average judging over 90% of agents that meet thier minimum criteria on a local level.
The British Property Awards team mystery shops every etate agent against a set of 25 criteria to obtain a balanced overview of their customer services levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarious and time periods to ensure that agents have been rigorously and fairly judged.